Need Help? FAQ + Shipping Details

About the Products

Please note that colours of the products may vary slightly due to different lighting conditions and screen displays.

Order Processing Time

Orders are usually processed and shipped within 3 to 8 business days. I always do my best to ship your order as quickly as possible. Thank you so much for your patience and support!

Lost Orders

Please be aware that I cannot take responsibility for lost orders that are sent without tracking.
If you choose tracked shipping and your package hasn’t arrived after 2 months, please reach out so we can find a solution together.

Returns & Cancellations

Unfortunately, returns and cancellations are not possible once an order has been placed. Thank you for your understanding!

Shipping Information

Please note: The shipping price includes both packaging materials and postage fees.

Domestic Shipping (Germany)

• Standard (Untracked): Approx. 2–7 business days
• Tracked: Approx. 1–5 business days

International Shipping

• Standard (Untracked): Approx. 1–3 weeks
• Tracked: Approx. 4–14 business days
  (Delivery time may vary depending on your location)

Important Reminder

Please make sure your shipping information (name, address, etc.) is correct before placing your order.
If you notice any errors after ordering, contact me right away via Instagram DM or email.

Need Help?

If you have any questions or concerns, feel free to contact me via Instagram or email. I’m always happy to help! ♡

Thank you so much for your support! (۶•̀ᴗ•́)۶—̳͟͞͞★